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5 hrs 15 mins
Continue learning about case management using Pega Platform™.
6 hrs 30 mins
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
1 hr 55 mins
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...
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