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Pega Customer Decision Hub Foundation

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    3 Modules

    2 Challenges

    2 hrs 25 mins

    Visible to: All users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Preparation for 1:1 Customer Engagement Implementation

  • Mission

    Preparation for 1:1 Customer Engagement Implementation

    3 Modules

    11 Challenges

    7 hrs

    Visible to: All users
  • Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

System Architect

DevOps

  • Module

    DevOps

    5 Topics

    50 mins

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Implementing and deploying Pega Care Management

  • Module

    Implementing and deploying Pega Care Management

    6 Topics

    55 mins

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Working in the Patient 360 profile

  • Module

    Working in the Patient 360 profile

    8 Topics

    1 hr 35 mins

    Pega Care Management 8.7 Visible to: All users
  • Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

Creating a new entity

Creating new aggregates on streamable data

  • Challenge

    Creating new aggregates on streamable data

    3 Tasks

    20 mins

    Visible to: All users
  • U+ Bank uses Pega Customer Decision Hub™ to present personalized offers to customers on its website. The system architects set up the Customer Profile...

Enabling Pega Customer Decision Hub agents

  • Challenge

    Enabling Pega Customer Decision Hub agents

    2 Tasks

    5 mins

    Visible to: All users
  • The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...

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