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Application Development Intermediate

Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    3 hrs 20 mins

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Senior System Architect

Access control

Reviewing log files

Configuring security policies

Monitoring the guardrail compliance score

Securing an application using attribute-based access control

Securing an application using role-based access control

Using RBAC to organize and manage access to case attachments

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