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Gaining insight into business efficiency

Exploring application data with Insights

Evaluating application data with Insights for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Business conditions

  • Module

    Business conditions

    2 Topics

    20 mins

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Configuring a dashboard

Low-code defined

Designing reports with multiple sources

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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