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2 hrs 50 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
6 hrs 30 mins
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to their customers on its website. The data scientists want to...
The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...
Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...
U+ Bank uses Pega Customer Decision Hub™ to present personalized offers to customers on its website. The system architects set up the Customer Profile...
The Payroll Setup case type provides automatic tax withholdings calculated based on the selected filing status. The current version of the case type...
Your manager requests that you configure the filing status field in the Benefits setup case type as a radio selection with Single and Married options...
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