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Approving cases with an authority matrix
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Module
Approving cases with an authority matrix
2 Topics
25 mins
Pega Platform 8.2 -
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Circumstancing
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Module
Circumstancing
4 Topics
55 mins
Pega Platform 8.2 -
Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...
Circumstancing case processing
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Module
Circumstancing case processing
7 Topics
1 hr
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Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...
Configuring cascading approvals with an authority matrix
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Module
Configuring cascading approvals with an authority matrix
2 Topics
20 mins
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Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
Creating a Pega Platform application
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Module
Creating a Pega Platform application
3 Topics
30 mins
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Debugging and performance
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Module
Debugging and performance
11 Topics
3 hrs
Pega Platform 8.2 -
Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...
Debugging system performance
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Module
Debugging system performance
4 Topics
1 hr 15 mins
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Decision tables and trees
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Module
Decision tables and trees
7 Topics
1 hr 40 mins
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Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...
Deployment Manager
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Module
Deployment Manager
4 Topics
38 mins
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
Duplicate and temporary cases
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Module
Duplicate and temporary cases
4 Topics
30 mins
Pega Platform -
Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...