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Customizing a dashboard
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Module
Customizing a dashboard
1 Topic
15 mins
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Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Designing reports with multiple sources
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Module
Designing reports with multiple sources
4 Topics
55 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Exploring application data with Insights
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Module
Exploring application data with Insights
1 Topic
15 mins
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Topics
25 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Monitoring your contact center with reports
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Module
Monitoring your contact center with reports
2 Topics
15 mins
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega Platform patch releases
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Module
Pega Platform patch releases
3 Topics
40 mins
Pega Platform -
Get familiar with the benefits and best practices of patch releases in Pega Platform™ to effectively adopt the patch release process and reduce hotfix...
Reviewing log files
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Module
Reviewing log files
6 Topics
45 mins
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...