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Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Challenges

    1 hr 30 mins

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Process AI Essentials

Pega Test Automation

  • Mission

    Pega Test Automation

    7 Modules

    3 Challenges

    5 hrs 9 mins

    Visible to: All users
  • With test automation, you automate repetitive but necessary tasks in a standardized process that is already set up or perform additional testing that...

System Architect

24.1 Release notes

  • Module

    24.1 Release notes

    2 Topics

    25 mins

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Accessing sourced data in a Case

Adding optional Actions to a workflow

Assigning and completing work for Business Architects

Displaying data with Constellation for Business Architects

Viewing data in memory

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