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Adaptive models

  • Module

    Adaptive models

    3 Topics

    40 mins

    Visible to: All users
  • Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Adding an external data source to a data type

Adding members to the sales team

  • Module

    Adding members to the sales team

    2 Topics

    15 mins

    Visible to: All users
  • A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...

Adding more tracking time periods for contact policies

  • Module

    Adding more tracking time periods for contact policies

    2 Topics

    25 mins

    Visible to: All users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Adding optional Actions to a workflow

Additional toolbox options for automations

  • Module

    Additional toolbox options for automations

    9 Topics

    1 hr 5 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...

Advanced authoring

  • Module

    Advanced authoring

    3 Topics

    25 mins

    Pega Customer Service 8.8 Visible to: All users
  • In this module you learn how to import content into Pega Knowledge from an external source such as a legacy content system or a translation services...

Assigning and completing work for Business Architects

Displaying data with Constellation for Business Architects

Displaying list data in Views

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