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Challenge
Adding an external data source to a data type
7 Tasks
30 mins
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Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
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Challenge
Configuring case approvals with an authority matrix
2 Tasks
10 mins
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
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Challenge
Configuring customer verification
3 Tasks
15 mins
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The business wants to make sure that all customer service agents verify the identity of a customer at the start of an interaction. You have been asked...
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Challenge
Configuring customer verification
3 Tasks
15 mins
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The business wants to ensure that all customer service agents verify the identity of a customer at the start of an interaction. You have been asked to...
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Challenge
Configuring security policies
3 Tasks
5 mins
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GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
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Challenge
Creating a case from an email
4 Tasks
20 mins
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
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Challenge
Creating a case from an email
4 Tasks
20 mins
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
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Challenge
Creating a new application ruleset
2 Tasks
10 mins
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Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...
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Challenge
Creating a robotic test solution for Citrix
6 Tasks
30 mins
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The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...
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Challenge
Dismissing a Citrix logon window
4 Tasks
20 mins
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As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...