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Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Optimize the retrieving, refreshing and persistence of data for case processing.
Learn how to create help content using Pega Knowledge™. The help content is available to all customer service agents and can be directly associated...
Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.
Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...
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