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Exploring application data with Insights

Evaluating application data with Insights for Business Architects

Configuring a dashboard

Creating a Rule

Defining a reporting strategy

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Low-Code App Factory introduction

  • Module

    Pega Low-Code App Factory introduction

    2 Topics

    22 mins

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Refining an Agile Workbench backlog

Creating Insights for BAs

Creating a custom business report

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