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Adding a duplicate case type search

Adding optional actions to a workflow

Attaching PDF files to a case

Managing application access

Approving work

  • Challenge

    Approving work

    1 Task

    5 mins

    Visible to all users
  • The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...

Routing work to users

Auditing changes to the value of fields

Automating decisions with decision tables

Automating decisions with decision trees

Creating a custom business report

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