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Deployment Manager for DevOps
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Mission
Deployment Manager for DevOps
8 Modules
3 Challenges
5 hrs 44 mins
Pega Platform 8.6 -
Learn how to use DevOps to reduce the time to market for new features without compromising quality or end-user experience. With DevOps, as with Pega...
Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Modules
7 Challenges
5 hrs 30 mins
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Challenges
4 hrs 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1 hr 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Application quality practices
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Module
Application quality practices
5 Topics
40 mins
All Products -
This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...
Creating and executing scenario-based test cases
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Module
Creating and executing scenario-based test cases
2 Topics
25 mins
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Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...
DevOps
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Module
DevOps
5 Topics
52 mins
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Digital messaging
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Module
Digital messaging
4 Topics
30 mins
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Email bot cases and responses
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Module
Email bot cases and responses
2 Topics
25 mins
Pega Platform 8.7 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Module
Email Manager portal
5 Topics
55 mins
Pega Platform 8.7 -
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...