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Mission

Cross-Sell on the Web Extended

1 Mission

6 Modules

8 Challenges

13 hrs 20 mins

Pega Customer Decision Hub 24.1 Pega Customer Decision Hub '23 Pega Customer Decision Hub 8.8 Pega Customer Decision Hub 8.6 (English) Pega Customer Decision Hub 8.6 (Français) Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4
Visible to: All users
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

Mission

Pega Customer Decision Hub Foundation

5 Modules

5 Challenges

4 hrs

Pega Customer Decision Hub '23 Pega Customer Decision Hub 8.8 Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4
Visible to: All users
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Module

Implementing and deploying Pega Care Management

6 Topics

55 mins
Pega Care Management 8.7 Visible to: All users
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Challenge

Use Case - Creating a new contact policy

2 Tasks

1 hr

Pega Customer Decision Hub '23 Pega Customer Decision Hub 8.8
Visible to: All users
The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...

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