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Case Management Intermediate

Constellation Adoption

  • Mission

    Constellation Adoption

    5 Modules

    11 Challenges

    12 hrs 10 mins

    Pega Platform '23 Visible to: All users
  • Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.

    Note: This...

User Experience (UX) Design

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Challenges

    1 hr 30 mins

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Senior System Architect

Extending Service-Level Agreement configurations

Localizing application content

Coexistence for Constellation service requests

  • Module

    Coexistence for Constellation service requests

    5 Topics

    40 mins

    Pega Customer Service 8.8 Visible to: All users
  • Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...

Coexistence for Theme UI-Kit service requests

  • Module

    Coexistence for Theme UI-Kit service requests

    4 Topics

    30 mins

    Pega Customer Service '23 Visible to: All users
  • Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...

Conduct usability testing

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