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Business Architect

Pega Digital Messaging

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Modules

    8 hrs 45 mins

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Architecture and design during the Prepare phase

Pega Express overview for Business Architects

Defining a customer Microjourney

Digital messaging

  • Module

    Digital messaging

    3 Topics

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

The Discover phase and your MLP

  • Module

    The Discover phase and your MLP

    12 Topics

    1 hr 55 mins

    Visible to: All users
  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Pega Express introduction

Pega Express phases

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