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Application Development
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Module
Application Development
4 Topics
40 mins
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Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.
Automating actions when a property value changes
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Module
Automating actions when a property value changes
1 Topic
15 mins
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Creating a rule
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Module
Creating a rule
5 Topics
45 mins
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Pega Platform™ generates application code in the background by using rules that describe how the application functions. In App Studio, rules are...
Creating and managing teams of users
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Module
Creating and managing teams of users
1 Topic
15 mins
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Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.
Debugging application errors
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Module
Debugging application errors
3 Topics
40 mins
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Dev Studio overview
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Module
Dev Studio overview
1 Topic
15 mins
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Implementing service requests
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Module
Implementing service requests
3 Topics
20 mins
Pega Customer Service 8.7 -
In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...
Pega Customer Service Case Management Edition introduction
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Module
Pega Customer Service Case Management Edition introduction
3 Topics
20 mins
Pega Customer Service 8.7 -
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Perpetual KYC with event-driven architecture
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Module
Perpetual KYC with event-driven architecture
3 Topics
35 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Updating rules
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Module
Updating rules
1 Topic
15 mins
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In App Studio, Pega Platform™ generates application rules for you, based on your configurations. In Dev Studio, you can update these rules to add more...