Search
Pega Customer Service Case Management Edition
-
Mission
Pega Customer Service Case Management Edition
2 Modules
3 Challenges
1 hr 30 mins
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Automating actions when a property value changes
-
Module
Automating actions when a property value changes
1 Topic
15 mins
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Voice AI components
-
Module
Voice AI components
2 Topics
15 mins
Pega Customer Service 8.8 -
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
Mentored Training: Lead System Architect
-
Instructor Led Training
Mentored Training: Lead System Architect
16 days
Pega Platform 8.8 -
The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...