Tools and knowledge to help you succeed.
Master Pega products and capabilities with advice from our experts.
Explore solutions, events, and customers
Register for our flagship virtual event
Discover program benefits and enablement resources
Extend Pega with components and apps
Manage your organization's relationship with Pega
Drive success with centralized content and resources
Find product guides and reference docs
Complete missions, earn badges, and stay current
Design Pattern Library
Explore common implementation patterns
Pega Cosmos Design System
Browse library of UI/UX templates, patterns, and components
Log in or sign up to set up user profile.
Log in or sign up to set up personalized notifications.
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
2 hrs 50 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
6 hrs 30 mins
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
1 hr 55 mins
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Use branches that enable parallel development work in an isolated ruleset without impacting other development teams.
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.