Continue learning about data and integration using Pega Platform™.

Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Configure data types based on external data models to simplify integration with external systems.

An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...

Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...

Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.