Skip to main content

Search

Case Management Foundation

  • Mission

    Case Management Foundation

    14 Modules

    14 Challenges

    7 hrs 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

Case Management Intermediate

Low-Code App Builder

Low-Code App Builder Extended

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Challenges

    1 hr 30 mins

    Pega Customer Service 8.7 Visible to all users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1 hr 38 mins

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    8 Modules

    7 Challenges

    5 hrs 40 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Adding optional actions to a workflow

Attaching PDF files to a case

Extending service-level agreement configurations

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice