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Pega Voice AI

  • Mission

    Pega Voice AI

    7 Modules

    2 hrs 25 mins

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Accessing PDF data with automations

  • Challenge

    Accessing PDF data with automations

    5 Tasks

    15 mins

    Pega Robotic Automation 19.1 Visible to all users
  • The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...

Creating a robotic test solution for Citrix

  • Challenge

    Creating a robotic test solution for Citrix

    6 Tasks

    30 mins

    Pega Robotic Automation 19.1 Visible to all users
  • The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...

Dismissing a Citrix logon window

  • Challenge

    Dismissing a Citrix logon window

    4 Tasks

    20 mins

    Pega Robotic Automation 19.1 Visible to all users
  • As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...

Testing a mixed-mode robotic solution for Citrix

  • Challenge

    Testing a mixed-mode robotic solution for Citrix

    4 Tasks

    20 mins

    Pega Robotic Automation 19.1 Visible to all users
  • ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...

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