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Configuring case locking

Configuring flow action post-processing

Configuring parallel processing

Creating a case from an email

Creating a new service request

  • Challenge

    Creating a new service request

    6 Tasks

    10 mins

    Visible to all users
  • U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...

Creating a robotic test solution for Citrix

  • Challenge

    Creating a robotic test solution for Citrix

    6 Tasks

    30 mins

    Pega Robotic Automation 19.1 Visible to all users
  • The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...

Dismissing a Citrix logon window

  • Challenge

    Dismissing a Citrix logon window

    4 Tasks

    20 mins

    Pega Robotic Automation 19.1 Visible to all users
  • As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...

Overriding case urgency

Routing email based on content

Suggesting a reply based on email content

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