Tools and knowledge to help you succeed.
Explore solutions, events, and customers
Register for our flagship virtual event
Discover program benefits and enablement resources
Extend Pega with components and apps
Manage your organization's relationship with Pega
Drive success with centralized content and resources
Find product guides and reference docs
Complete missions, earn badges, and stay current
Design Pattern Library
Explore common implementation patterns
Pega Cosmos Design System
Browse library of UI/UX templates, patterns, and components
Log in or sign up to set up user profile.
Log in or sign up to set up personalized notifications.
5 hrs 15 mins
Continue learning about case management using Pega Platform™.
5 hrs 55 mins
Continue learning about data and integration using Pega Platform™.
1 hr 30 mins
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Configure data types based on external data models to simplify integration with external systems.
In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
1 hr 55 mins
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.