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5 hrs 55 mins
Continue learning about data and integration using Pega Platform™.
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Configure data types based on external data models to simplify integration with external systems.
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
1 hr 55 mins
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
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