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Creating workgroups and assignment types in Pega Robot Manager

  • Module

    Creating workgroups and assignment types in Pega Robot Manager

    1 Topic

    10 mins

    Pega Robot Manager 8.5.1 Visible to: All users
  • Create work groups and assignment types directly in Pega Robot Manager.

Creating your Pega Sales Automation application

  • Module

    Creating your Pega Sales Automation application

    3 Topics

    20 mins

    Visible to: All users
  • The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...

Regeln erstellen und aktualisieren

Temporäre Cases erstellen und permanent machen

Szenariobasierte Test-Cases erstellen und ausführen

Customer Decision Hub overview

Customer Decision Hub predictions

Defining a customer Microjourney

Customer Service for Constellation troubleshooting

  • Module

    Customer Service for Constellation troubleshooting

    5 Topics

    1 hr 5 mins

    Pega Customer Service '23 Visible to: All users
  • This module covers scenarios for resolving issues with Pega Customer Service for Constellation, providing guidance to the user on identifying the...

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