In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...

Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Gain experience with several products that are a part of Pega Customer Service™. You see how Pega Customer Service uses artificial intelligence (AI)...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...

In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...

This module describes the configuration and customization features of Pega Government Platform™ components. These features help achieve different...