Tools and knowledge to help you succeed.
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8 hrs 50 mins
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
2 hrs 40 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
36 hrs 35 mins
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
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