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Customer Service Developer
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Mission
Customer Service Developer
1 Mission
6 Modules
6 Challenges
13 hrs
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In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Challenges
2 hrs 35 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
4 Modules
3 Challenges
2 hrs 15 mins
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Gain experience with several products that are a part of Pega Customer Service™. You see how Pega Customer Service uses artificial intelligence (AI)...
Pega Sales Automation Foundation
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Mission
Pega Sales Automation Foundation
6 Modules
5 Challenges
2 hrs 35 mins
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Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
Senior System Architect
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Mission
Senior System Architect
20 Modules
19 Challenges
2 Missions
1 day 12 hrs 35 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
DevOps
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Module
DevOps
5 Topics
52 mins
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Working in the Patient 360 profile
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Module
Working in the Patient 360 profile
8 Topics
1 hr 35 mins
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...