Skip to main content
close Search

Search

Looking for instructor-led training?

Customer Service Low-Code Developer

  • Mission

    Customer Service Low-Code Developer

    2 Missions

    7 Modules

    7 Challenges

    8 hrs 50 mins

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...

Email Bots for Pega Customer Service

  • Mission

    Email Bots for Pega Customer Service

    4 Modules

    3 Challenges

    2 hrs 40 mins

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Call

  • Mission

    Pega Call

    6 Modules

    2 hrs 40 mins

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Senior System Architect

  • Mission

    Senior System Architect

    20 Modules

    19 Challenges

    2 Missions

    36 hrs 35 mins

    Visible to all users
  • The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice