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Duplicate and temporary cases

  • Module

    Duplicate and temporary cases

    4 Topics

    30 mins

    Visible to all users
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Case view configuration with Pega Cosmos design system

  • Module

    Case view configuration with Pega Cosmos design system

    4 Topics

    1 hr 5 mins

    Visible to all users
  • In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

  • Module

    Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

    2 Topics

    20 mins

    Visible to all users
  • Modellieren Sie Case-Genehmigungen für Zeichnungsbefugte, die nicht zu den Vorgesetzten eines Anwenders gehören (z. B. bei Verträgen, die von der...

Configuring new case creation

  • Module

    Configuring new case creation

    2 Topics

    35 mins

    Visible to all users
  • Pega Cosmos design system introduces a new end-user experience for the case creation form. You also learn how to customize the layout and behavior of...

Enabling accessibility features in applications

  • Module

    Enabling accessibility features in applications

    2 Topics

    25 mins

    Visible to all users
  • Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...

Extending service-level agreement configurations

  • Module

    Extending service-level agreement configurations

    4 Topics

    40 mins

    Visible to all users
  • In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Localizing application content

  • Module

    Localizing application content

    3 Topics

    40 mins

    Visible to all users
  • Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Managing concurrent case access

  • Module

    Managing concurrent case access

    4 Topics

    30 mins

    Visible to all users
  • You learn how Pega Platform manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production...

Parallel processing

  • Module

    Parallel processing

    4 Topics

    40 mins

    Visible to all users
  • Configure a stage to run multiple processes in parallel to allow users to perform tasks independently. You learn how to configure a workflow that...

Pega Web Mashup

  • Module

    Pega Web Mashup

    4 Topics

    50 mins

    Visible to all users
  • Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...

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