Looking for instructor-led training?
9 hrs 5 mins
Begin your journey to learn about Pega’s Case Management capability.
5 hrs 55 mins
Continue learning about case management using Pega Platform™.
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.
Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.
Automate actions whenever the value of a property changes to implement more sophisticated case automations.
Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...
Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...
Automate decision-making to reduce processing time and ensure consistency between cases.
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