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  • Challenge

    Creating a custom business report

    4 Tasks

    15 mins

    Visible to all users
  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

  • Challenge

    Creating a new scenario test case

    2 Tasks

    10 mins

    Visible to all users
  • GoGoRoad wants to create a standard scenario test to automate testing for the Assistance Request case type. Create an automated test for the Submit...

  • Challenge

    Customizing a dashboard

    3 Tasks

    30 mins

    Visible to all users
  • During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...

  • Challenge

    Inspecting a pipeline in Deployment Manager

    4 Tasks

    10 mins

    Visible to all users
  • As the Release Manager for your organization, you are responsible for managing the application deployment pipelines with Deployment Manager. You have...

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