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Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Modules

    5 Challenges

    6 hrs 5 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Customer Service Low-Code Developer

  • Mission

    Customer Service Low-Code Developer

    2 Missions

    7 Modules

    7 Challenges

    8 hrs 50 mins

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...

Data and Integration Intermediate

  • Mission

    Data and Integration Intermediate

    8 Modules

    8 Challenges

    6 hrs 40 mins

    Visible to all users
  • Continue learning about data and integration using Pega Platform™.

Email Bots for Pega Customer Service

  • Mission

    Email Bots for Pega Customer Service

    4 Modules

    3 Challenges

    2 hrs 40 mins

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

    Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Senior System Architect

  • Mission

    Senior System Architect

    21 Modules

    18 Challenges

    2 Missions

    37 hrs 40 mins

    Visible to all users
  • The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Activities

  • Module

    Activities

    3 Topics

    40 mins

    Visible to all users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

Adding an external data source to a data type

App Factory advanced configurations

  • Module

    App Factory advanced configurations

    1 Topic

    12 mins

    Visible to all users
  • Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.

App Factory application life cycle

  • Module

    App Factory application life cycle

    3 Topics

    37 mins

    Visible to all users
  • Learn about the repeatable application life cycle enabled by App Factory and how to extend and configure the life cycle based on the needs of your...

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