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Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Low-Code App Factory introduction

  • Module

    Pega Low-Code App Factory introduction

    2 Topics

    22 mins

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Performing Pega scenario testing

  • Module

    Performing Pega scenario testing

    6 Topics

    35 mins

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...

Performing Pega unit testing

  • Module

    Performing Pega unit testing

    7 Topics

    53 mins

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

Pipeline templates

  • Module

    Pipeline templates

    6 Topics

    41 mins

    All Products Visible to: All users
  • This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Quality visualization for a Pega Platform application

  • Module

    Quality visualization for a Pega Platform application

    3 Topics

    25 mins

    All Products Visible to: All users
  • This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...

Unit-Test-Regeln

Testing practices for Pega applications

  • Module

    Testing practices for Pega applications

    4 Topics

    41 mins

    All Products Visible to: All users
  • This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...

The Deployment Manager pipeline

  • Module

    The Deployment Manager pipeline

    5 Topics

    38 mins

    Visible to: All users
  • This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...

Working with a deployment pipeline

  • Module

    Working with a deployment pipeline

    6 Topics

    39 mins

    Visible to: All users
  • In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...

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