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Approving work for BAs

Attaching PDF files to a case

Attaching PDF files to a case

  • Challenge

    Attaching PDF files to a case

    2 Tasks

    10 mins

    Pega Platform 8.8 Visible to: All users
  • InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Automating Decisions with Decision tables

Automating Decisions with Decision trees

Calculating fields using decision tables

Collaborating in Spaces and Pulse

  • Challenge

    Collaborating in Spaces and Pulse

    3 Tasks

    10 mins

    Pega Platform 8.8 Visible to: All users
  • Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...

Collaborating with Pulse and Tags

Communicating with users for BAs

Configuring a cascading approval with a reporting structure

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