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Looking for instructor-led training?
5 hrs 30 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
4 hrs 25 mins
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack.
Pega Platform™ generates application code in the background by using rules that describe how the application functions. In App Studio, rules are...
Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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