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Case Management Foundation

  • Mission

    Case Management Foundation

    14 Modules

    14 Challenges

    7 hrs 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

Low-Code App Builder

Low-Code App Builder Extended

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    5 Modules

    6 Challenges

    4 hrs 25 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Adding optional actions to a workflow

Attaching PDF files to a case

Approvals and SLAs

  • Module

    Approvals and SLAs

    3 Topics

    35 mins

    Visible to all users
  • Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Routing assignments to users

Completing work on time

Automating decisions with decision tables

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