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Duplicate and temporary cases

  • Module

    Duplicate and temporary cases

    4 Topics

    30 mins

    Visible to all users
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Attribute-based access control

  • Module

    Attribute-based access control

    8 Topics

    1 hr 25 mins

    Visible to all users
  • Configure attribute-based access control to enforce security requirements for a specific case or data instance, based on case or session data.

Extending service-level agreement configurations

  • Module

    Extending service-level agreement configurations

    4 Topics

    40 mins

    Visible to all users
  • In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Managing concurrent case access

  • Module

    Managing concurrent case access

    4 Topics

    30 mins

    Visible to all users
  • You learn how Pega Platform manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production...

Organizing and managing access to case attachments

  • Module

    Organizing and managing access to case attachments

    4 Topics

    30 mins

    Visible to all users
  • Cases may require that users upload documents required to process and resolve the case. To organize attachments, developers can create attachment...

Parallel processing

  • Module

    Parallel processing

    4 Topics

    40 mins

    Visible to all users
  • Configure a stage to run multiple processes in parallel to allow users to perform tasks independently. You learn how to configure a workflow that...

Configuring flow action pre- and post-processing

  • Challenge

    Configuring flow action pre- and post-processing

    3 Tasks

    20 mins

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

Configuring parallel processing

  • Challenge

    Configuring parallel processing

    5 Tasks

    20 mins

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

Securing an application using attribute-based access control

  • Challenge

    Securing an application using attribute-based access control

    5 Tasks

    30 mins

    Visible to all users
  • Each candidate case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...

Securing an application using role-based access control

  • Challenge

    Securing an application using role-based access control

    3 Tasks

    20 mins

    Visible to all users
  • In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...

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