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Conduct usability testing

  • Module

    Conduct usability testing

    3 Topics

    20 mins

    Visible to all users
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

Securing and auditing data

Voice AI components

  • Module

    Voice AI components

    2 Topics

    15 mins

    Pega Customer Service 8.7 Visible to all users
  • Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Mentored Training: Lead System Architect

  • Instructor Led Training

    Mentored Training: Lead System Architect

    16 days

    Pega Platform 8.6 Visible to all users
  • The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...

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