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Advanced authoring
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Module
Advanced authoring
3 Topics
25 mins
Pega Customer Service 8.8 -
In this module you learn how to import content into Pega Knowledge from an external source such as a legacy content system or a translation services...
Advanced background processing
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Module
Advanced background processing
6 Topics
3 hrs 10 mins
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The design of background processing is crucial for meeting business service-level agreements and automating processes. Background processes require...
Advanced query design
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Module
Advanced query design
3 Topics
1 hr 35 mins
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The knowledge of how to configure reports might not be enough to create accurate reports. You can use multiple solutions, one superior to the others...
Assigning and completing work for Business Architects
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Module
Assigning and completing work for Business Architects
4 Topics
1 hr
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As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...
Displaying data with Constellation for Business Architects
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Module
Displaying data with Constellation for Business Architects
5 Topics
1 hr 5 mins
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As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Displaying list data in Views
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Module
Displaying list data in Views
1 Topic
15 mins
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Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.
Viewing data in memory
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Module
Viewing data in memory
3 Topics
20 mins
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Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...
Grouping fields in Views
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Module
Grouping fields in Views
1 Topic
10 mins
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Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Alert and Investigation Management accelerator
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Module
Alert and Investigation Management accelerator
3 Topics
50 mins
Pega Client Lifecycle Management for Financial Services '23 -
Reusing assets from Pega Platform™ and Pega Foundation for Financial Services, the Alert and Investigation Management (AIM) accelerator provides a...
Extending an industry foundation data model
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Module
Extending an industry foundation data model
2 Topics
40 mins
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Pega offers a foundation Data Model for each major industry, including financial services, healthcare, and communications. Learn how the industry...