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  • Challenge

    Adding and configuring adapters

    2 Tasks

    15 mins

    Visible to all users
  • With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...

  • Challenge

    Adding dynamic functionality to a button

    3 Tasks

    10 mins

    Visible to all users
  • After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

  • Challenge

    Applying a style to a UI element

    2 Tasks

    5 mins

    Visible to all users
  • The UI team at GoGoRoads has asked you to style drop-down controls to simplify the drop-down list's appearance.

    The following table provides the...

  • Challenge

    Applying a theme and a style

    3 Tasks

    5 mins

    Visible to all users
  • The InsCorp marketing team has asked you to customize the GoGoRoad application theme to align with the company's brand. Apply the company's colors and...

  • Challenge

    Creating fields in views

    3 Tasks

    20 mins

    Visible to all users
  • Now that the stages and steps for the MyTown311 Service Request case life cycle are configured, the Mayor and the Services coordinator have determined...

  • Challenge

    Creating solutions and projects

    1 Task

    15 mins

    Visible to all users
  • Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...

  • Challenge

    Creating Windows form and procedure automations

    9 Tasks

    45 mins

    Visible to all users
  • The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...

  • Challenge

    Customizing a dashboard

    3 Tasks

    30 mins

    Visible to all users
  • During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...

  • Challenge

    Customizing a portal

    2 Tasks

    10 mins

    Visible to all users
  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

  • Challenge

    Customizing a view at run time

    4 Tasks

    5 mins

    Visible to all users
  • GoGoRoad stakeholders want the Enter customer information view and Identify Location view to be streamlined to display the relevant information with...

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