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Pega Customer Decision Hub Foundation

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Challenges

    1 hr 30 mins

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Customer Service Foundation

Pega Customer Service Implementation

  • Mission

    Pega Customer Service Implementation

    6 Missions

    6 Modules

    2 days 15 hrs 27 mins

    Pega Customer Service '23 Visible to: All users
  • In this mission you gain an overview into the history and challenges of contact center leaders and agents. You also learn how Pega Customer Service™...

Pega Diagnostic Center Foundations

  • Mission

    Pega Diagnostic Center Foundations

    4 Modules

    3 hrs 25 mins

    Visible to: All users
  • Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...

Pega Digital Messaging

Pega Email Bot Foundation

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Modules

    8 hrs 45 mins

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Government Platform Core Concepts

Pega Government Platform Technical Applications

  • Mission

    Pega Government Platform Technical Applications

    1 Mission

    6 Challenges

    8 hrs 9 mins

    Pega Government Platform 8.7 Visible to: All users
  • Pega Government Platform™ provides a comprehensive set of building blocks to accelerate the development of public sector applications. This mission...

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