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The value of Pega applications

Enterprise architecture

  • Module

    Enterprise architecture

    3 Topics

    1 hr 5 mins

    Pega Platform '23 Visible to: All users
  • This module discusses the design architecture of Pega applications and will help you learn to design Pega applications at the enterprise level...

Handling flow changes for cases in flight

Integrating external data

  • Module

    Integrating external data

    2 Topics

    20 mins

    Pega Customer Service 8.8 Visible to: All users
  • In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Release pipeline introduction

The LSA mindset

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Pega Platform for the enterprise

Pega UX for the enterprise

  • Module

    Pega UX for the enterprise

    4 Topics

    1 hr 15 mins

    Pega Platform '23 Visible to: All users
  • Learn about the approach to UX and UX best practices that a Lead System Architect (LSA) applies in the creation of a Pega Platform™ application.

Securing and auditing data

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