Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

Das UI-Team von GoGoRoad hat Sie gebeten, Dropdown-Steuerelemente so zu gestalten, dass damit das Aussehen der Dropdown-Liste harmonisiert wird.

In...

In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...

Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...

After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...