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Monitoring your system with PDC

  • Module

    Monitoring your system with PDC

    3 Topics

    50 mins

    Visible to: All users
  • Learn how to monitor system resources and background processing with Pega Diagnostic Center (PDC). Understand how to set up and receive scheduled and...

Motivating sales representatives to meet sales targets

  • Module

    Motivating sales representatives to meet sales targets

    1 Topic

    10 mins

    Pega Sales Automation '23 Visible to: All users
  • Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...

Navigating the Pega Robot Manager Portal

  • Module

    Navigating the Pega Robot Manager Portal

    2 Topics

    15 mins

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Next best action and customer interactions

Next best action in omnichannel environments

Next-Best-Action in an omnichannel environment

  • Module

    Next-Best-Action in an omnichannel environment

    2 Topics

    25 mins

    Visible to: All users
  • Pega’s omni-channel AI delivers the right action at every customer touch by crunching millions of data points in real-time.

    Learn how you can use...

Next-Best-Action on digital

Nurturing leads and opportunities

Offline projects explained

  • Module

    Offline projects explained

    4 Topics

    45 mins

    Pega Mobile Client Visible to: All users
  • Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...

Optimizing AI in the NBA Framework

  • Module

    Optimizing AI in the NBA Framework

    2 Topics

    30 mins

    Pega Customer Decision Hub 8.7 Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors. Input fields that are not directly...

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