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Deployment Manager for DevOps

  • Mission

    Deployment Manager for DevOps

    8 Modules

    3 Challenges

    5 hrs 44 mins

    Pega Platform 8.6 Visible to all users
  • Learn how to use DevOps to reduce the time to market for new features without compromising quality or end-user experience. With DevOps, as with Pega...

Low-Code App Builder Extended

Pega Email Bot Foundation

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1 hr 38 mins

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Configuring and managing a deployment pipeline

  • Challenge

    Configuring and managing a deployment pipeline

    8 Tasks

    15 mins

    Visible to all users
  • As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

Configuring business conditions

  • Challenge

    Configuring business conditions

    2 Tasks

    5 mins

    Pega Customer Service 8.7 Visible to all users
  • U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...

Configuring intelligent routing

  • Challenge

    Configuring intelligent routing

    2 Tasks

    10 mins

    Visible to all users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Challenge

    Configuring the Email Manager portal

    2 Tasks

    15 mins

    Visible to all users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a new scenario test case

Creating a Pega Email Bot

  • Challenge

    Creating a Pega Email Bot

    2 Tasks

    15 mins

    Visible to all users
  • The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...

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