Tools and knowledge to help you succeed.
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3 hrs 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
1 hr 38 mins
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Pega Platform™ provides the ability to preserve a version of an application. You can edit application functionality in a new version of the...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
1 hr 5 mins
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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