Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Automating actions whenever the value of a property changes allows for more sophisticated case automation.

Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...

Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...